Last updated: 16.09.2025
Cala Falco (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://calafalco.life.
1. Who We Are
Cala Falco is a non-alcoholic drinks business based in the EU. For the purposes of the General Data Protection Regulation (GDPR), we are the “data controller” responsible for your personal information.
2. Information We Collect
We may collect the following types of personal data:
- Identity Data: name, username, or similar identifiers.
- Contact Data: email address, telephone number, billing/shipping address.
- Transaction Data: details of purchases and payments made through our website.
- Technical Data: IP address, browser type, operating system, and browsing behavior (via cookies and analytics).
- Marketing & Communications Data: your preferences for receiving marketing from us or third parties.
3. How We Collect Data
We collect data in the following ways:
- Directly from you when you fill in forms, sign up for a newsletter, or make a purchase.
- Automatically through cookies and similar technologies when you browse our site.
- From third parties such as analytics providers (e.g., Google Analytics), advertising networks, and payment processors.
4. How We Use Your Data
We process your personal data for the following purposes:
- To provide and deliver our products to you.
- To manage payments, refunds, and billing.
- To improve our website, services, and user experience.
- To send you marketing communications (if you have consented).
- To analyze traffic, track performance, and deliver targeted advertising.
- To comply with legal obligations.
5. Legal Basis for Processing
We process your personal data under the following legal grounds:
- Contractual necessity: to fulfill orders or provide services you request.
- Consent: for marketing communications and certain cookies.
- Legitimate interests: to improve our services and protect against fraud.
- Legal obligation: when required by law.
6. Sharing Your Data
We may share your personal data with:
- Payment processors (e.g., Stripe, PayPal).
- IT and hosting providers.
- Analytics and advertising partners (e.g., Google Analytics, Meta Ads).
- Regulatory authorities when legally required.We will never sell your personal data.
7. International Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions).
8. Data Retention
We keep your personal data only as long as necessary for the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
9. Your Rights
Under the GDPR, you have the right to:
- Access, correct, or delete your personal data.
- Object to processing or request restriction of processing.
- Withdraw consent at any time (where consent is the legal basis).
- Request a copy of your data in a portable format.
- Lodge a complaint with your local supervisory authority.To exercise your rights, contact us at: info@calafalco.es.
